Returns & Exchanges
Return
If you need to exchange or would like a refund. We ask that the product is returned to us within 14 days from the purchase date. Any products returned after this time will not be accepted for a refund. Due to the nature and hygiene of the product.
The product should be returned in its original packaging, with gold twine and elastic still attached to the hair, and not tampered with or worn. Please provide note of your order number along with your name. Once we receive the product, your refund will be processed this can also take up to 14 days, depending on the payment method made.
To start the returns process, please fill out the form below, and a member of our team will be in touch.