Privacy Policy

Dianne Marshall Hair Extensions is a hair extension brand that offers hair extensions and training for sale through the Site (the “Service”).

Our trading name is: Dianne Marshall Hair Extensions; the website at: https://www.diannemarshall.com/ (“Our Site, Site, Website”); and the domain name: diannemarshall.com (“We”) all belong to Dianne Marshall Hair Extensions Ltd. Dianne Marshall Hair Extensions Ltd is a Company incorporated in the United Kingdom under Company Number: 05582694. The registered office address of Dianne Marshall Hair Extensions Ltd is 11 Stanley Street, Liverpool, England, L1 6AA.

By using the Service you agree to be bound by an agreement with us, which incorporates this Privacy Policy known as the Dianne Marshall User Service Agreement. If you do not accept this Privacy Policy, please discontinue use of our Service immediately.

This policy sets out the basis on which we will process personal data we collect from you, or that you provide to us, as a result of your use of the website www.diannemarshall.com. It supplements and should be read in addition to our general terms and conditions that you have agreed to in connection with your use of the Service. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

Privacy Policy (2018, GDPR Compliant)

This privacy policy sets out how Dianne Marshall Hair Extensions (DM) uses and protects any information you submit when using this website.

DM are committed to ensuring that your privacy is protected. Should DM you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

DM may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

This policy is effective from 13/11/2023 and complies with the GDPR Regulations that came into force on the 25th May 2018.

What information do we collect?

DM collect the following information using a contact form on the ‘Contact’ page:

• Name
• Contact information including email address

If you choose to open an account with us then you will need to submit the following information:

• Name
• Contact information including your address, telephone number and email address

What we do with the information

By sending us a message, using the contact form or sending us an email, you actively consent to us collecting the aforementioned personal information – the same applies when you register an account with us.

We will only use this information to respond to your enquiry or render a service to you, and will not sell or otherwise share this information to any third parties. We will only retain this information for as long as necessary to fulfil our service to you, or until you choose to delete your account with us.

Fair and lawful processing

DM are committed to fairly and lawfully processing data in accordance to your rights. This means DM should not process your data unless you have consented to this happening.

Security

DM have systems in place ensuring that your information is secure. To prevent any unauthorised access or disclosure, DM have put in place suitable physical, electronic and managerial procedures to safeguard and secure any personal information DM collect through the website.

Your rights in regards to the information DM hold

At any time you have the right to request a copy of all the personal information that DM hold about you. You also have the right for this information to be deleted.

You will not be charged for a copy of this data, however if your request is deemed to be particularly demanding, a fee may be applied.

To request a copy of your personal information or to make a request for deletion, send us a written message to:

Dianne Marshall Hair Extensions Ltd, 11 Stanley Street, Liverpool, England, L1 6AA

Or send us an email to: info@diannemarshall.com

How Dianne Marshall Hair Extensions use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site.

Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

DM use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to user needs. DM only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

The table below explains the cookies DM use and why.

For more information on how Google processes your data, see their Privacy Policy.

AdWords and Facebook Marketing

DM uses Google AdWords and Facebook’s advertising services to market this site.

You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.

DM also use the Facebook advertising platform, this allows us to advertise to specific demographics of people who use Facebook (eg. location, age, likes/dislikes). To read more about how Facebook deals with your data read their Policy.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that DM do not have any control over that other website. Therefore, DM cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.

You should exercise caution and look at the privacy statement applicable to the website in question.

Third-party processors

In order to deliver our services DM use third parties to process personal data on our behalf. DM have chosen each of these third parties based on the service they provide us, as well as their proven capability of complying with current data regulations.

The management of the hosting and some content editing is undertaken by Mayfly Internet Marketing, as such they have access to our site and any of the information that is on it. You can read about how they process our data by clicking here.

DM uses Campaign Monitor to send out marketing emails to users who give us express permission to do so. Read their full Privacy Policy here.

Thank you for reading our Privacy Policy – please direct any queries you may have to: info@diannemarshall.com

Dianne Marshall Hair Extensions Ltd 2023.