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Delivery

We offer UK mainland delivery, including next-day delivery. All customer and wholesale orders must be made before 3:30pm. If you order after this time, it will be processed the next working day.

• UK Mainland Next day DPD Delivery – £6.65 (1-2 days)
• Northern Ireland £14
• UK Mainland DPD Saturday Delivery – £24.15
• Ireland DHL 3-5 Days – £30
• Europe DHL 3-5 days Delivery – £35
• Worldwide DHL 3-5 days Delivery – £35-£40 (depending on location)
• Orders can also be sent directly to Fed-Ex on request.

We do offer Click & Collect from our store in Liverpool, anytime between Monday to Friday 10:00 to 17:00. Our address for our Liverpool store is:

Dianne Marshall Hair Extensions,

11 Stanley Street,

Liverpool

L1 6AA

Returns

When placing an order, please pay attention to the details. If you have made a mistake whilst placing your order and want to change the product, please contact our customer service team on 0151 902 0002.

If you need to exchange or would like a refund. We ask that the product is returned to us within 14 days from the purchase date. Any products returned after this time will not be accepted for a refund. Due to the nature and hygiene of the product.

The product should be returned in its original packaging, attached to backing paper, and not tampered with or worn. Please provide note of your order number along with your name. Once we receive the product, your refund will be processed this can also take up to 14 days, depending on the payment method made.

For more information, visit our page.